Working within a TeamPart of our core skills for enhanced performance programme.   This final course, building skills for working in teams, will pull upon the previous learnings and help you understand how teams can achieve more when there is a greater understanding of self and ...

This customer service and sales training course will not only prepare you for the most common and demanding elements of the customer facing work, it will make you stand out to the customer.

We examine how by the way you communicate it impacts both on yourself as well as those that you are communicating with.

The workshop will look at the importance of good listening, speaking and writing skills as well as their use within emails/media. Use this course to help develop sound interpersonal communications with your peers and your managers.

The session will look at personal development and mental fitness. It is aimed at enhancing your resilience and professional skills, including your employability, quality of life, self-discipline, talent and potential.

Developing a skilled workforce and working with members to invest in the future sustainability of the wholesale industry is top of the agenda for the Scottish Wholesale Association (SWA) in its 80th anniversary year.