
KAIZEN™: Maximising Operational Efficiency Through Data Analytics & AI
Tuesday 24th March, 12.00 – 13.00, Online
To register, email Ylva@scottishwholesale.co.uk
Join us for a practical and insight‑driven webinar exploring how the Kaizen philosophy - combined with data analytics and AI - can help wholesale organisations achieve sustainable operational excellence.
Chris Scott, Scotland Manager at the KAIZEN™ Institute Western Europe joins us again following the success of his session at last year’s SWA annual conference in Aberdeen.
In this lunchtime webinar, Chris will move beyond theory to show how continuous improvement becomes a powerful tool for measurable, day‑to‑day performance gains. You’ll learn how structured Kaizen initiatives translate strategic goals into concrete actions that reduce operational costs, eliminate waste and increase productivity across end‑to‑end processes.
The webinar will also explore how data analytics and AI can be applied within wholesale operations. From real‑time performance dashboards to predictive analytics, demand forecasting, inventory optimisation and AI‑enabled tools, you’ll learn how organisations can use data to drive better decision‑making, improve workflow efficiency and enhance service levels—while reinforcing a culture of continuous improvement.
What you will learn
- How Kaizen™ practices strengthen operational stability before digitalisation
- Practical applications of data analytics and AI across warehouse and wholesale operation
- How to empower teams with data literacy and problem‑solving capabilities
- Real examples of routing optimisation, warehouse improvements, forecasting, and performance management
- How integrated process, people and technology improvements create a resilient, data‑driven operating model
What is Kaizen™?
Kaizen™ is a globally recognised management philosophy focused on continuous, incremental improvement involving everyone in the organisation. Instead of large one‑off transformation projects, Kaizen™ embeds improvement into everyday work—aligning people, processes and technology to enhance quality, efficiency and customer value. In high‑complexity wholesale environments, this approach helps organisations stay agile while managing variability and scale.
Case studies
Routing Algorithm - Vaccine Distribution
Optimizing Warehouse Operations in the Logistics Sector
The Role of Data Analytics in Creating Network Synergies